Unified Communications

Unifed communications can make your enterprise more efficient and effective. With NCA, you can gain immediate benefits from ShoreTel technology. ShoreTel is a world leader in business-class VoIP, meetings, and telepresence. NCA experts can plan, implement, and support your systems while providing valuable training. You’ll save money, improve productivity, and make collaboration easier than ever. Plus, we have a wide range of other telephony and video conferencing services for you to choose from.

NCA’s unified communications services include:

ShoreTel Implementation

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With years of experience in business communication systems, NCA efficiently implements ShoreTel into your technology portfolio. No matter whether your locations are state-wide, regional, or global, we develop an efficient and cost-effective strategy to make your new ShoreTel system work for you from day one. We can also monitor and manage compatibility with existing solutions and ensure your implementation will scale easily to new locations in the future.

ShoreTel Managed Support

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Downtime in any critical system can cost your business millions. When strategic decisions are at stake, your communication tools need to be robust and ready. With NCA's managed support services, you’ll have immediate access to a team of experts in the event of technical issues. We monitor your VoIP and other services proactively to ensure full functionality is always there when you need it – and our teams are available to help you 24 hours a day, seven days a week.

ShoreTel 1-Day Advanced Training

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Do you have an in-house IT team? Do you want your on-site professionals to have the inside knowledge they need for advanced ShoreTel configuration and troubleshooting? If so, this instructor-led course is the ideal way to upgrade your knowledge and get the skills you need. Providing foundational insight into product configuration and management, the hands-on Advanced ShoreTel Administrator Course will meet your needs no matter what size your team is.

UCFlex Hosted Voice

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Hosted voice is the efficient, flexible way to integrate advanced telephony into your entire enterprise. Our carrier-class hosted business phone service is built especially for organizations with robust communication needs. It provides all the features and functionality of a traditional business phone system and goes a step beyond.

Greater flexibility, mobility, and scalability means your stakeholders have access no matter where they are. Plus, hosted voice is 100% compatible with NCA UCFlex, a carrier-class, cloud-based unified communications platform that provides email, ERP, and CRM. As your needs evole, your phone system will always be ready.

Video Conferencing

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Video conferencing is crucial to growing enterprises. NCA has taken the mobile meeting and global telepresence world by storm with top quality Web, audio, and video conferencing. NCA’s video conferencing implementation is compatible with a wide range of HD camera systems and phones so stakeholders worldwide can connect and participate in meetings without having to worry about complicated setup or hardware compatibility.

NCA video conferencing includes advanced features like instant and pre-scheduled meetings, directory-based one-on-one and group calls, and connected conference rooms that effectively segment your meetings into interest groups. Thanks to cloud compatibility and the latest video compression technology, you can attend from anywhere on Earth using any desktop computer or mobile device. Plus, it’s fully compatibility with NCA’s other telephony and communication services.

Communication is the Core of Your Business – Strengthen It Using NCA

NCA has been providing powerful, streamlined technology solutions to businesses of all sizes for decades. When it comes to communication, we understand how to deliver the clarity and flexibility that illuminates your most important business decisions. Our custom-crafted solutions are developed with your needs in mind every step of the way.

Communication is key to success in today’s fast-moving marketplace. To empower your brand with reliable technology that’s effective and easy to use, call or email NCA today. We’ll develop a strategy to meet your needs and won’t rest until you are completely satisfied. With NCA, you get expertise you can trust and technology that makes a difference.

To learn more, contact our Unified Communications team today at (877) 566-9622 .

For maintenance and support, please call our Technical Assistance Center:

Phone: (877) 864-7622
Email: TAC@ncanet.com
Online: http://support.ncanet.com