Carrier Repair Numbers

Do you need a Repair or Trouble Ticket Opened? Please follow the steps below for remediation:

1). Contact your Service Provider
2). Obtain a trouble ticket number
3). Contact NCA Carrier Services Department to escalate the issue

Below is a list of common carrier customer support numbers. 

Network Computing Architects Inc. (NCA)  866-452-5190


ACC Business
888-286-2686


AireSpring
888-320-7075 - Commercial
888-356-0706 - Residential


Broad Sky Networks
877-291-9575


CBeyond
866-424-5100


CenturyLink (formerly Embarq)
800-786-6272


CenturyLink (formerly Qwest)
800-603-6000 - Customer Care
800-524-5249 - Integrated Access, VOIP, Long Distance
877-886-6515 - Internet Access, MPLS, DNS
800-268-2980 - Managed Services & Security Services
800-227-2218 - Ethernet, Frame Relay
800-223-7508 - POTS and Analog Services
800-247-7285 - Broadbrand, HSI or DSL
888-678-8080 - Designed Network Services, DS1, DS3, OCn, PRI
888-638-6771 - Centurylink Technology Solutions


Charter
800-314-7195
800-391-3000 - COAX Based Services
877-543-3961 - COAX Based PRI
888-262-7300 - Legacy Metro - E
800-741-4141 - Metro - E
877-742-5092 - PRI over Fiber
800-472-4176 - Managed Business Class Voice


Comcast
800-391-3000 - SMB/Coax Customers
800-741-4141 - Ethernet Customers
877-543-3961 - PRI Customers
855-368-0600 - Mixed Orders


EarthLink Business
877-435-7950


Integra
866-468-3472 - Customer Care
800-360-4467 - Repair
866-871-1114 - Internet Support


Internap
877-843-4662 or noc@internap.com


Level 3
877-253-8353


Masergy
877-462-7374


McGraw
888-543-2000


MegaPath
877-634-2728


NetWolves
800-676-8870


RapidScale
866-686-0328


Savvis
888-638-6771


ShoreTelSky
877-654-3573


Stratus Networks (formerly Access2Go)
866-822-2246


TelePacific
877-487-8722


Telx
888-835-9832


Thinking Phone Networks
800-890-1553


Time Warner Cable Business Class
877-892-4662


TNCI
800-800-8400, 2


tw telecom
800-829-0420


ViaWest
866-808-9378


WAVE
866-928-3123


WCI
877-652-4470


Windstream (formerly NuVox)
800-600-5050


XO
800-421-3872


Zayo (formerly AboveNet)
888-636-2778