Industry Insights

Data Breaches Costs and Impacts

Posted by Susan Sison on October 2, 2018 10:30:00 AM

 data breach

Every year, thousands of high-profile attacks are launched against enterprises of all sizes in the United States. Counting those driven by automated malware, there are millions of attempted network breaches each and every year.

Over the last decade, the frequency, size, quantity, and acceleration of attacks have continued to grow far beyond what was imaginable only a short time ago. Hackers now have countless targets to choose from: Credit card data, corporate credentials, and Social Security information, among others.

Preventing Information Security Breaches

Posted by Mark Reedy on Sep 26, 2018 8:30:00 AM

 online banking breach

Most of today’s information security breaches follow clear patterns, yet organizations simply aren’t prepared to detect or deflect them. Indeed, it often takes months or even years for a target enterprise to learn of a breach, long after the damage is done.

Hackers use automated malware to launch continuous attacks, scaling up into the millions of individual events. Such attacks have compromised global organizations such as Equifax, Target, JP Morgan Chase, Anthem, eBay, Uber, and many others besides.

Baseline Cybersecurity Requirements for Federal Contractors

Posted by Susan Sison Oct 3, 2018 3:53:00 AM

information security standards

Federal contractors are held to extremely high information security standards. With the recent introduction of new “Basic Safeguarding” standards for contractor information systems, many firms will find their contracts with the federal government terminated unless they can verify compliance.

Biggest Threat to Enterprise CyberSecurity - Third-Party Remote ...

Posted by Don Rudolph on Mar 14, 2018 8:25:00 AM

 third party security

In the era of Bring Your Own Device and distributed virtual teams, remote access to sensitive network resources is quickly emerging as the biggest internal cybersecurity threat.

As more of the workplace moves online and team members require flexible access to IT assets from around the world, remote access has become a major headache for system administrators.

Your Security Solution May Just be a Tool

Posted by Susan Sison on  Sep 18,2018 11:46:37 AM

Network security distasterWhen disasters strike, seconds count.

Over the last few years, we’ve witnessed scenes like this playing out over and over: There’s a storm with torrential rain that threats an entire community. Wind and water pose risk to life as well as millions of dollars in potential property damage – sometimes billions.

Hackers Aren Not Your Biggest Threat

Posted by David Cahoon on Aug 13, 2018 4:04:51 PM

 optimized insider threat 700x235

The state of information security for companies in the U.S. is scary. 2014 was a record setting year in terms of data breaches with a staggering 783 breaches reported. That means on average more than 2 breaches were reported every day in 2014. The percentage by industry sector remained about the same as previous years although Health and Medical have the lion share at 42.5% and Business at 33%. When people hear about breaches, they immediately think about hackers. Yet hacking is responsible for only 29% of breaches.

What Is a Cyber Security Risk Assessment and Why Do One?

Posted by David Cahoon on Mar 6, 2018 9:38:39 AM


Cybersecurity is one of the most important ongoing business concerns for any enterprise.

Major security risks are not limited to the Fortune 500. On the contrary, small and mid-sized businesses are often completely wiped out by the repercussions of a network breach.

Are Carrier Re-alignments affecting your organization?

Posted by Jeff Hussey on Jul 25, 2018 10:13:39 AM

carrier re allignment 1In 2017 alone, there was more than $150 billion in merger, acquisition, and divestiture activity in the telecom space. The end result is a more consolidated industry landscape with fewer telecom carriers than ever, which can make it harder for small and mid-sized enterprises to operate.

If you are an SMB enterprise, you rely on uninterrupted service from your telecom carriers. These entities must deliver the capabilities you need to succeed, 24 hours a day and seven days a week. Unfortunately, they don’t always live up to their commitments.

That’s especially true when rapid-fire M&A causes telcos to slice and dice their assets.

If you are a Healthcare Provider, what are your top five HIPAA violations? Here is my guess.

Posted by Don Rudolph on Jul 9, 2018 9:57:49 AM

Organizations that maintain protected health information (PHI) sink or swim based on their plan for protecting data confidentiality. Healthcare compliance is a major cost center and is growing annually – for small, mid-sized, and large enterprises alike.

However, managing PHI isn’t solely a matter of passwords or software patching. Security solutions that work for general operations fall short when it comes to confidential data from patients, providers, or insurers. It’s vital to recognize and act on PHI-specific threats.

Healthcare providers Cyber Security Risk Assessment How does your organization measure your risk

The GDPR and your data protection obligations

Posted by Susan Sison on Dec 29, 2014 11:53:00 AM

 Author: Arthur Fontaine

Category: RSA Point of View

8 careers ncaThe focus is growing for the European Union's forthcoming "General Data Protection Regulation," or GDPR. As its May 25, 2018 implementation date draws nearer, organizations are starting to understand the magnitude of change this major regulation will drive.

It is not only EU-based organizations that are subject to the GDPR's requirements. If your company stores or handles any personally identifiable information about EU residents - things as simple as names and email addresses - then you are obligated to be in compliance, and risk penalties if you're not.

10 Cybersecurity Myths That Every Organization Should Know

Posted by Susan Sison Oct 3, 2018 3:53:00 AM

engineer 1

For businesses around the world – but particularly those based in the United States – the threat environment in IT has never been more complex. Unfortunately, many businesses build their IT security practices on received wisdom: Assumptions that simply don’t hold up in practice.

Let’s look at ten of the most serious cybersecurity myths.

4 Tips to Fight SSL/TSL Encrypted Cyberthreats

 Posted by Susan Sison on Sep 6, 2017 10:27:27 AM

 SSL TSL Encrpted cyberthreats

As of the first quarter of 2017, half of all web traffic is encrypted, according to a report by the Electronic Frontier Foundation. Google is even pressuring more sites to become SSL-certified by programming its search algorithms to give indexing preferences to https sites.

7 Need-to-Know Facts About DDoS Attacks

Posted by Susan Sison on Sep 29, 2017 7:10:06 AM


Every business is susceptible to a distributed denial-of-service (DDoS) attack. This type of attack has long been favored by so-called hacktivists, groups who specifically take down a website as a sign of protest or political statement (Anonymous is one of the most well-known hacktivist groups). More recently, DDoS attacks are a favorite attack vector of cybercriminals who see DDoS as an inexpensive way to make money. They are also used as a distraction tool; as IT and security staff are focused on mitigating DDoS, the attackers sneak into inject malware or steal data unnoticed.

Industry Update: ShoreTel acquisition by Mitel

 Posted by Thomas Gobeille on Sep 28, 2017 10:03:15 AM

 20150306 TomGobeille 014

To our loyal clients,

Being informed is important and I appreciate this opportunity to speak with you regarding the recent announcement of the ShoreTel acquisition by Mitel Networks Corporation. As we were the first partner of ShoreTel many years ago, helping them develop their go to market strategies, this news is as important to us as it is to you. I would like to begin to share some of the early highlights that came from a recent conversation I had with a senior Mitel executive.

Recent Bad Rabbit Ransomware - Palo Alto Networks Prevention

 Posted by NCA Security Team on Nov 3, 2017 2:06:19 PM


Please make sure your policies are configured with threat prevention, using file blocking and wildfire to prevent this attack. If you’re unsure about your policies or would like a policy assessment, please reach out to NCA and we can schedule time for to review the policies and go through a best practices report. This report will look at your current policy usage, and the recommended changes in order to prevent Bad Rabbit and other threats.

Letter from Mitel: "Stronger together as a UCaaS market leader"

Posted by Thomas Gobeille on Oct 26, 2017 10:17:58 AM

Miltel logo

Powering connections                                                                                                                                                                                                                October 10, 2017

Dear Thomas Gobeille,

On Monday, September 25, 2017, Mitel announced the completion of its ShoreTel acquisition. With this, I'm pleased to welcome you with open arms to the Mitel family. We are excited about this integration, and I wanted to reach out to you directly to share what it means for you.

Stronger together as a UCaaS market leader

First, let me reassure you that this is a combination of two compatible and complementary companies, and we are truly stronger together. As of today, the combined Mitel and ShoreTel has the #2 market share position in the global Unified Communications as a Service (UCaaS) space. And it's in our profound interest that each ShoreTel partner be part of this. As enterprises around the world look to move to the cloud and digitally transform their businesses, Mitel can take them to the cloud seamlessly and simply. Our path incorporates a unique suite of cloud solutions and applications, investment protection, and a technology path to the future.

Security Awareness for End Users: Working Remotely & Wi-Fi Security

Posted by Susan Sison on Oct 5, 2017 7:52:08 AM

 wifi security

The recent news that all 3 billion Yahoo accounts were hacked in 2013 underscores just how vital it is that organizations maintain robust security standards across the hierarchy.

Although it is essential that firewalls, patch management, and other automated IT services be in place, this is rarely enough. Enterprises are only truly protected when stakeholders at all levels are actively involved in maintaining information security.

It is no surprise that non-technical stakeholders are often targeted by sophisticated attacks.

Top reasons for out-sourcing desktop support: Continuous Reliability

Posted by David Smith on Oct 26, 2017 8:45:14 AM

 Managed Services continuous reliability

When it comes to enterprise technology, you need solutions that work exactly as you expect every time you need them. No matter if you operate from a single office or a network of sites spanning the globe, your IT tools should provide predictable performance.

Reliability is a keystone of NCA’s outsourced desktop and laptop support services for businesses like yours. Enterprises struggle to achieve adequate support with an in-house team, leading to spiraling overhead and years of wasted potential – NCA’s world-class service ends the cycle.

Top reasons for out-sourcing desktop/laptop support: End User Experience

Posted by David Smith on Oct 20, 2017 10:25:26 AM

Desktop support

 Desktop and laptop support is crucial to any knowledge-driven enterprise. However, support can also add a great deal of overhead. In addition to cost and headcount, there’s a long ramp-up time to develop a skilled in-house support team. If help desk quality is low, frustration results.

If you’re thinking about outsourcing hardware support, superior end user experience is a good reason to move forward. There are many reasons to expect better end user results and morale when you use an outsourced team of experts.

6 Cybersecurity Steps to Take This Fall

Posted by Susan Sison on Sep 8, 2017 2:27:32 PM


SSL TSL Encrpted cyberthreatsYou can say a lot of things about 2017, but one thing is for certain—information has moved at a frenetic pace. Few can recall a time when data was deployed at such breakneck speed, with such profound impacts. As fall approaches and we begin to settle back into our work routine it is time to look back on the threat landscape and see how we’ve done so far this year.

Are You Protected from Advanced Persistent Threats?

Posted by Susan Sison on Aug 2, 2017 12:29:05 PM

 Advanced Persistent Threats

Malware and cyber criminals are becoming more advanced. Is your IT security?

The rise of advanced persistent threats (APTs) drives the need to rethink IT security measures to deal with a new level of sophistication and an increased frequency of threats. Unfortunately, hackers are outwitting security measures faster than security professionals are adapting to new hacking techniques.

Just two months after the WannaCry ransomware caused an estimated $4billion in losses, Petya was able to attack companies using the exact same EternalBlue vulnerability.

New Vulnerabilities Spectre and Meltdown by Don Rudolph

Posted by Don Rudolph on Jan 8, 2018 2:12:29 PM

Spectre and MeltdownNew vulnerabilities Spectre and Meltdown.jpgTwo new and related security vulnerabilities called “Spectre” and “Meltdown” are significant because they affect computing platforms with Intel, AMD, or ARM central processing units (CPU’s). This includes Mac, Windows, Linux, Android and other platforms. These vulnerabilities take advantage of the ability to extract information from instructions that have been executed on a CPU using the CPU cache as a side-channel.

NCA Announces Virtual CISO Services

Posted by Susan Sison on Aug 7, 2017 9:22:46 AM

BELLEVUE, WA, August 7, 2017—Experts agree it has never been more important for enterprises to have robust information security measures. Businesses of all sizes find themselves under attack by a growing spectrum of cybercriminal activities that can cost millions of dollars.

Now, with Virtual Chief Information Security Officer (vCISO) services from NCA, it is easier than ever for companies of all industries, size categories, and geographies to benefit from true security expertise. NCA aims to fill an unmet market need expressed by CxOs from coast to coast.

How to Detect Data Breaches Before It's Too Late

Posted by Susan Sison on May 10, 2017 8:12:00 AM

DatabreachCyber attacks are growing at an alarming rate, and unfortunately, breaches are all but inevitable. We’ve all heard about the recent attacks that embarrassed Sony, Ashley Madison and Yahoo. But the problem is more far-reaching than those high-profile cases.

Contemporary Challenges and Solutions for Wireless Networking in Education

Posted by Susan Sison on Mar 17, 2016 1:23:10 PM

 education classroom

This year, educators and administrators are going beyond standardized testing and looking for exciting new ways to improve learning outcomes. As instructional technology grows more sophisticated and effective, it becomes ever more important that schools at all levels are fully equipped to deliver a premium learning experience backed by the latest online methods.

Hiring for Network Security Point Products

Posted by Susan Sison on Feb 24, 2017 11:43:02 AM

cyber security

Are you considering hiring for network security point products to make your business more secure? Hiring for network security point products can be a challenge – and there may be faster, more cost-effective approaches for getting the world class security you need.

Building an internal information security team is hard work. It can take months to recruit the right talent. Rolling out a complete security strategy can take just as long. Risk-conscious businesses want to see immediate results.

Luckily, there is a solution: Managed security services from NCA.

Clean Slate: 7 Cyber Hygiene Habits For Employees

Posted by Susan Sison on Feb 7, 2017 2:16:17 PM

 user tips

While investing a lot of resources into securing your perimeter and defending from outside threats, it’s easy to overlook threats that are closer to home — your employees. Cybercriminals look for the easiest way into the network. Frequently, that weakest link is your workforce.

Technology is only one part of a strong cybersecurity strategy. The other important component is the human aspect.

As you welcome the New Year with new goals for your organization, make employee cyber education a priority. It’s the only way to turn your workforce from being the weakest link to being the first line of defense against attackers.

Even commonplace actions like accepting friend requests from strangers or clicking on links on social media can put your enterprise at risk. Hackers exploit any social-engineering opportunity that can lead to stealing credentials or infecting a computer with malware. Many of the precautions your employees can take are simple yet effective.

4 Endpoint Security Mistakes to Avoid

Posted by Susan Sison on Dec 29, 2014 11:53:00 AM

 breach hackers

Thanks to changing threats and technology trends like the cloud, Internet-of-Things (IoT) and bring-your-own-device (BYOD), endpoint security is a lot more complex than it used to be. The result is that endpoint threats continue to wreak havoc on corporate networks.

Your Firewall is the First Line of Defense

Posted by Susan Sison on Jun 21, 2017 8:25:00 AM

IT security threats are growing by the day, and enterprises of all sizes need firewall management services they can rely on. Selecting a trusted security partner to lead your firewall is the fastest way to get peace of mind so you can focus on what your business does best.

From a technical perspective, your firewall is the first line of defense. NCA provides powerful, effective firewall management services using the latest in perimeter defense and active intrusion detection.

Firewall Service

NCA's Groundbreaking Phishing Defense with Proofpoint and Palo Alto Networks

 Posted by Susan Sison on Jun 14, 2017 8:17:00 AM

Phishing Proofpoint NCA PaloAlto

Phishing attacks are among the most dangerous threats on the Web today.

They can happen any time, targeting businesses and individuals alike. A phishing attack disguises malware as an attachment to an “official-looking” email or instant message, infiltrating the network by convincing a user to download or run an infected file. From there, the malware spreads on its own.

3 Security Steps That Could Have Stopped the Equifax Breach

 Posted by Susan Sison on Sep 25, 2017 12:24:00 PM

 If you’re rEquifaxBreachSecurityesponsible for security at your company, September’s enormous Equifax breach is a double whammy. Personally, you may be one of the 143 million Americans – over half of all US adults – whose social security numbers, birth dates, addresses, and driver’s license numbers were exposed. Professionally, knowing that CIO and CSO of Equifax were retiring “effective immediately,” you wonder if your system is ready for the next attack, or if you will be next on the chopping block.

Top reasons for out-sourcing desktop support: Security

Posted by David Smith on Nov 9, 2017 10:25:03 AM


desktop support securityInformation security is now a key concern for all enterprise technology decisions. It’s no surprise that, when considering options for outsourced support, security is one of the main roadblocks to implementation. NCA’s outsourced support offerings address security and performance issues in a single package, hardening your data resources against all kinds of threats.

Protocol that secures Wi-Fi networks has a security flaw (called “KRACK”)

Posted by Susan Sison on Oct 18, 2017 10:34:36 AM

nca noc engineer 2A protocol that secures Wi-Fi networks has a security flaw (called “KRACK”) that exposes most wireless networks to eavesdropping. KRACK is a flaw in the wireless protocol called WPA-2 which is in wide use. If this flaw is exploited, it would give an attacker free access to hijack connections, inject malicious content, and read data.

The Digital Transformation Journey

Posted by Thomas Gobeille on Nov 14, 2017 2:16:23 PM

TomGobeille President CEO NCATo our community of interested parties and clients,

I am delighted to present another update with the intention to keep you informed as Mitel and ShoreTel’s combined integration continues to march forward. The senior management team finds little overlap between the two companies and still considers it accretive in growth for the value to both clients and shareholders.

Top reasons for out-sourcing desktop support: Personnel Factor

Posted by David Smith on Nov 16, 2017 8:03:00 AM

If you’re considering outsourcing your desktop and laptop support, your company has a lot to gain and nothing to lose – if you choose the right partner. Through a custom support outsourcing strategy, you can make your enterprise more lean and efficient than team 1

You’ve read about the benefits in morale and technology performance that end users can enjoy through outsourcing. Now, consider this: It can make your enterprise more agile and cost-effective, simplifying personnel matters in myriad ways.

Top reasons for out-sourcing desktop support: Scalability

Posted by David Smith on Nov 2, 2017 8:18:00 AM

managed services outsourcedAs enterprises grow, it’s natural to take a look at outsourcing services, especially in IT and technology support. Fast-growing enterprises benefit from the security and stability they can capture by leaving complex technical services to proven experts.

Scalability is your power to extend your operations, services, and support structure to meet the evolving needs of your business. With NCA desktop and laptop support, you can rest assured you will always be fully prepared to extend your reach – across the city or around the world.

Building a Business-Driven Security™ Strategy

Posted by Susan Sison, Written by RSA Security Dec 7, 2017

business driven security infographicToday, a disconnect exists between management and IT departments that exacerbate the multi-billion dollar losses and cybersecurity expenses in which businesses incur every year. This misalignment stems from a traditional siloed approach to cybersecurity: Management orchestrates the daily operations of the company while the security team focuses on cyberthreats. This results in what RSA calls a "gap of grief," which impairs an organization's ability to mitigate and defend from threats. RSA outlines several key steps to bridge this gap by transforming a disconnected approach into a business-driven security™ strategy.

Increase Network Security with Better Threat Visibility

Posted by RSA Security on Dec 13, 2017 1:19:00 PM

RSA-NetWitness-Infographic-Visibility(1).jpgCybersecurity should be a priority for any organization. With a new cyberattack launched every 39 seconds, there is little hope for any organization to fly under the radar, no matter how small it is.

That's why detection and awareness of changing and evolving threats is so important. First, let's look at why basic protocols are helpful but not enough in thwarting attacks.

If you approach cybersecurity like most businesses, you probably use security logs as your primary line of defense. Security logs are crucial for any good cybersecurity system, but alone they are not sufficient.

3 Best Practices in Using Collaboration Apps

Posted by Susan Sison on Sep 5, 2016 10:30:00 AM

 Blog Post 12 Collaborative technologies promote

Collaboration tools have helped companies expand well beyond the four walls of their office, giving employees free rein to work anywhere and promoting the idea of a virtual workforce. But what companies gain in expanded reach and productivity increases they can sometimes lose in personal relationships with their employees.

10 Ways Your Phone System Improves Your Customers’ Experience

Posted by Susan Sison on Jul 20, 2016 10:30:00 AM

 phone system checklist

Business competition in today’s economy is fierce. Your customers expect the highest level of customer care, and you and your staff need to be reachable, professional and customer focused at all times – no matter where you’re located.

If that’s your business model, is your phone system serving you like you serve your customers?

Use this checklist to evaluate if your phone system gives your customers the experience they now expect from their chosen providers. Any items you can’t check off may signal that you could be getting more out of your phone system.

Firewall SSL Decryption is important for todays threats

Posted by Susan Sison on Jul 21,2015 7:00 PM

Detect Threats with SSL Decryption

In the world of data networking, encryption is a critical technology that is used to facilitate everything from private communications between people to secure transactions with financial institutions. Encryption is one of the primary ways that people and groups make their communications secure, and therefore private. Without the ability to encrypt communications, everything from your social media posts to your online banking is available and readable by anyone.

Network Computing Architects SSL

Moving? Consolidating Your Phone Lines Doesn't Have To Be Hard. Read These 6 Tips

Posted by Jeff Hussey on Jun 1, 2015 7:00:00 PM

For IT groups, moving locations, whether it's a single office or a campus, can be a stressful time. There are a million details to coordinate, and the business is looking to you to make sure that business will continue throughout the move. If the move happens successfully, you're a hero who guided your company through a difficult challenge. If it fails, the business loses money non-stop while you and your team work frantically to bring communications back on line.

2 careers nca

Limited to no IT staff to implement or maintain a phone system?

Posted by Susan Sison on Jun 13, 2016 7:50:00 AM

Want better technology, but have limited to no IT staff to implement or maintain a phone system?


As enterprises grow, their communication needs naturally evolve. If your technology doesn’t maintain the same pace, you could face serious efficiency problems. If dropped calls, lost messages, and other issues plague your communication, it’ll be that much more difficult for teams to “get the job done” – whether they’re across the hall or around the world.

At NCA, we understand enterprises want to take advantage of the latest technology, but may not have a lot of internal expertise. If you have limited to no IT staff to implement or maintain a phone system, it doesn’t mean you have to make do with legacy solutions. You need a unified communication approach that will meet your business needs.

Need employees to be mobile?

Posted by Susan Sison on June, 2016 7:49:00 AM

These days, you need employees to be mobile if you plan to maintain a competitive edge. No matter where they are worldwide, decision-makers must be empowered with the latest tools and information. Unfortunately, many legacy phone systems aren’t designed for the challenges of a global enterprise where downtime can have serious consequences.

UC Flex Hosted Voice

Cloud Entry: migrating applications such as email, back-up and storage as cloud entry points

Posted by Jeff Hussey on Jun 16, 2015 8:35:00 AM

Measured Steps: Tips for a Successful Cloud Migration

It is pretty easy to get caught up in the hype around moving to cloud - and if you don't get caught up in it, it's likely that your senior management will. With all of the articles and blog posts out there, it would seem that everyone is feverishly moving their entire infrastructure into the cloud as quickly as possible.


Cloud-based security: leveraging cloud service for device management and incident response

Posted by Jeff Hussey on Jun 9, 2015 8:30:00 AM

Is Cloud-Based Security the End-Game for the Modern Enterprise?

It's hard to think of an issue for corporate IT teams that has grabbed as much attention, and created as much concern, as security. And unlike other technologies that grab a lot of headlines, security has real drivers behind it. It doesn't take any effort at all to see the effects of compromised IT security, and the attacks that make the headlines are big - really big.

img Manged services

7 Things Your Mom Should Have Taught You About Cloud-based Backup and Disaster Recovery

Posted by Jeff Hussey on May 19, 2015 2:00:00 PM

Ahh, mom. She took care of you as a kid, she baked you cookies, and she drove you to Little League games. But did you know she was also an expert on cloud-based disaster recovery?

Cloud back up
All kidding aside, if your company is looking to utilize the cloud for disaster recovery (DR), you're not alone. The cloud is well suited for a number of DR applications and uses, including data storage and VM replication, among other things.

It is the ERA of Big Data Security Analytics

Posted by Susan Sison on Dec 29, 2014 11:53:00 AM


It's common, when analyzing data points and traffic for security-related insights, for the average enterprise to experience millions of data points a day. That's right - millions of data points a day, and that's just for an average-sized enterprise. Larger organizations collect much more data than that, and even small organizations collect a dizzying array of data in the course of a single day. The amount of data is staggering, and well more than any person, or team of people, can possibly collect, interpret and correlate all within the course of a single day.

Bid Data

Detect and Respond to Security Incidents

Posted by Susan Sison on May 8, 2015 9:36:39 AM

Hacking stopped being an amateur activity a long time ago. Today, hacking is done for money, by professional organizations with significant expertise and resources. Today's cybercrime is big business, and business is good.


8 Tips for Upgrading from T1 to Ethernet

Posted by Jeff Hussey on Apr 28, 2015 9:37:23 AM

As your enterprise grows, so does your need for bandwidth. And while that T-1 worked great when your company was really small, you're now finding that the circuit(s) that supported you then are no longer getting the job done.

T toEthernet

Finding your Perfect Carrier & IP Services Provider

Posted by Jeff Hussey on Apr 24, 2015 1:10:00 PM

For most enterprises, wading through the massive array of vendors, solutions and outright fluff is a challenging and time-consuming task all by itself - not to mention the actual work of defining, designing and managing the technical solutions that your company uses to get business done.

At NCA, we get that. And we know how much effort it takes to keep control of even a modest enterprise. That's why our team of architects and project/program management professionals are specifically focused on tackling that workload, so that your team can focus on strategic, revenue-generating activities to support your business.

Carrier services

Keep Current with Compliance

Posted by Susan Sison on Apr 24, 2015 10:30:00 AM

 networkcompliance 1

One of the 'necessary evils' that virtually every corporate security team has to deal with is regulatory compliance. There are a range of compliance standards, and depending on the industry you do business in, and the type of corporation you are, chances are that you have to comply with one or more regulatory standards. Let's look at some of the more common standards out there, and discuss how NCA can help you maintain that compliance.

The True Cost of Downtime

Posted by Susan Sison on March 6, 2015 10:46:00 AM

The Custoner Story:blueclock

What Went Wrong 

The fact that my company is a relatively small one had us blueclockdoing a lot of self repair on our computers and we had one IT professional keeping track of our database system and shared files. Things went wrong due to the fact that we didn’t have any backup plans in case things went wrong. Our main hard drive on our database failed overnight when nobody was at the office to monitor or fix it. By the time we were aware of it the workday had already started. Aside from repairing the damaged hardware we had to restore our database from an old backup resulting in lost information and further editing. The end result was we lost days of work and company income due to hardware failure.

Intelligent Threat Analysis from NCA

Posted by Susan Sison on Apr 15, 2015 9:33:00 AM

Threat Analysis

It's pretty clear that, when you scan the headlines, that hackers have the edge over enterprise security. It is a sobering thought, and the data backs it up - even with all of the massive breaches to hit the news over the last several years, attacks continue to grow in frequency, size, and complexity.

Reduce Incident Response Time

Posted by Susan Sison on May 29, 2015 11:09:42 AM

 When attacks occur, we'd like to believe that the response to those incidents and breaches occurs instantaneously, or at most within a few minutes.



But the reality is, for most enterprises, that is far from the truth. In fact, according to industry data, the average response time for most incidents is measured in weeks, not minutes. And for some incidents, detection alone can take months. It's a sobering reality, but the data bears this out time and again - for most enterprises, the attacks come much more quickly than the detection and response to those attacks.

Hosted Voice- Unified Communications as a Service (UCaaS)

Posted by Susan Sison Sept 21, 2015 3:53:00 AM

Hosted Voice- Unified Communications as a Service (UCaaS)


Hosted Voice- Unified Communications as a Service (UCaaS): Phone Systems in the Cloud

These days, just about all of your business systems can exist exclusively in the cloud. Your phone systems are no different. They can exist purely as hosted voice- unified communications as a service (UCaaS). It’s a cost effective, practical, and efficient business solution. Here’s why.

Everything as a Service

To understand how a hosted voice– Unified Communications as a Service (UCaaS) – solution can benefit your business, you need to understand a little about how software as a service (SaaS) works.

The cloud can offer on demand access to just about any kind of software. Those things that required you to have specialized software, servers, and personnel, can exist as a service in the cloud.

This applies to all major services such as CRM, accounting, email, and even things like printing. In fact, so many different kinds of services are now hosted from the cloud that the term Saas has evolved to Xaas, or Everything as a Service.

Creating a manageable IT budget with steady and predictable cost

Posted by Susan Sison on March 10, 2015 10:46:00 AM

Manage Your IT Budget With Steady and Predictable Flat Rate Pricing

FirewallsIT Budgets are notoriously hard to predict. Our systems and services need to be available 24/7 to enable our workforce to access critical information at any time. When our systems go down, our company grinds to a halt while we scramble to restore operations immediately. This crucial time period is stressful on our IT staff and typically results in our IT Expenses spiking in both labor and technology replacement costs.

Meet your business needs with NCA's scalable, secure NCA Cloud

Posted by Susan Sison on Dec 29, 2014 11:53:00 AM

 NCA Cloud

Meet your business needs with NCA's scalable, secure NCA Cloud.

In today's market, you have a lot of options to choose from when it comes to cloud services. There are a lot of providers out there, all promising the sky when it comes to flexibility, predictable costs, scalability and security.

NCA's cloud portal and support helps you to bypass all of the marketing terms and keywords, and focus on the cloud services that make a real difference to your enterprise. Join us for an informative webinar to learn all about NCA Cloud, powered by CenturyLink, the true enterprise cloud.

When: Wednesday, June 10, 2015

10:00 AM to 11:00 AM


IT Matters: Let a Professional IT Managed Services Provider Prove It

Posted by Susan Sison on March 4, 2015 10:46:00 AM

business166IT duties seem to increase all the time. Sometimes, it’s because of the growth of the business. Other times, it’s simply that small IT tasks can compound and grow. Not every business has a full IT support staff. Even companies that have a full staff have to contend with overworked and busy IT personnel.

VoIP over Coax? Hold the Phone!

Posted by Jeff Hussey on Nov 17, 2015 7:00:00 AM

 VoIP is an efficient communications solution that has greatly replaced the traditional phones and WANs. To achieve high efficiency of the VoIP endpoints in your company, use VoIP Coax in the place of traditional WAN. This technology equipment will enable you to handle a lot of voice data all at once without any worry of overloading or your customers having a “busy” tone.

ethernetVoIP over Coax, especially when it is cloud hosted, will assist you to handle as many phone calls as possible. Furthermore, the number of calls you can handle simultaneously is solely determined by the number of lines that your phone supports. Therefore, VoIP Coax is a viable communications solution for you especially if you have a big organization handling many calls at the same time.

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