Susan Sison Sept 21, 2015 3:53:00 AM
Hosted Voice- Unified Communications as a Service (UCaaS): Phone Systems in the Cloud
These days, just about all of your business systems can exist exclusively in the cloud. Your phone systems are no different. They can exist purely as hosted voice- unified communications as a service (UCaaS). It’s a cost effective, practical, and efficient business solution. Here’s why.
Everything as a Service
To understand how a hosted voice– Unified Communications as a Service (UCaaS) – solution can benefit your business, you need to understand a little about how software as a service (SaaS) works.
The cloud can offer on demand access to just about any kind of software. Those things that required you to have specialized software, servers, and personnel, can exist as a service in the cloud.
This applies to all major services such as CRM, accounting, email, and even things like printing. In fact, so many different kinds of services are now hosted from the cloud that the term Saas has evolved to Xaas, or Everything as a Service.