Building a "state-of-the-art" network Infrastructure requires a significant investment of time and capital.  Supporting that infrastructure can be challenging - no matter how large or small your staff or budget.  Network Computing  Architects Inc. (NCA) has a comprehensive suite of service offerings built upon a unique Precision Service Architecture .  NCA Support Programs align your organizations technology decisions, business objectives, and network requirements within a budget tailored to meet your specific requirements.

NCA's approach offers a significant degree of flexibility by customizing support levels based on your organizations critical business needs.

NCA Customer Support Center (CSC) manages and controls all aspects of your support program.   Driving the systems, processes and technical support is a team of highly skilled, certified engineers and services management personnel.  Armed with substantial technology certifications, equivalent experience and qualifications, NCA Customer Support Center (CSC) resources attack each incident with an absolute desire to resolve your network problems.

NCA's comprehensive Managed Service offering is staffed 24x7x365 for immediate incident response identification and resolution. NCA Managed Services provides you with a single point of contact to lead problem resolution with vendors, service providers, and third party entities to determine root cause analysis, stabilize production environment, and oversee problem resolution to completion. 

To determine what best suits your needs NCA has developed a proven methodology that includes a "managed service support start-up process" and a "project plan monitoring enablement process", which is integral in ensuring success and setting appropriate expectations for contractual service level agreements (SLA).

NCA is committed to provide first-class support for the life of your technology!